October 28, 2007

Who ya gonna call - computer repair department

Sobering three-minute video from CBC on YouTube. They took a perfectly good desktop system, swapped the working memory out with one that was broken and then called in ten on-site technicians to diagnose the problem. Three of them got it right (a $25 repair) but one of them went so far as to say that the hard disk needed to be opened in a clean-room for the data extraction (they quoted about $2,000 for a $700 job) Most of them stated the the entire motherboard needed replacement (a couple hundred bucks). Stunning lack of ethics or intelligence or both... Posted by DaveH at October 28, 2007 9:22 PM
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