I had written about Thomas Hawk's experiences with Price Right Photo here.
Thomas now posts this story about Lee Holmes whose co-worker had this charming message left on their voicemail after they refused to buy some accessories and just wanted to cancel their order:
Abusive New York Camera Store Threatens to Break Customer's Neck
Precision Computing - Customer Service at WaWaDigital - "I'm going to break your neck." "You better not pick up, bitch. I'm gonna to come down there and break your god damn neck. You heard me, alright? Kid, you better hear me, bitch. Do you hear me, BITCH? Yes, you'd better believe it. You're in biiiig trouble, my friend." This was the voicemail reportedly left on a customer's voicemail after he refused to buy overpriced accessories and instead wanted to cancel his order when he was abused by a salesperson at WaWa Digital in Brooklyn, New York.
Of all of the horror stories that I heard from others who had similarly bad experiences to my own recent run in with PriceRitePhoto, this one takes the case. Hey, at least I was only threatened with a lawsuit and arrest by PriceRitePhoto camera store manager / attorney Steve Philips.
Lee Holmes, a blogger who works for Microsoft, was at work a few weeks back when a co-worker of his was allegedly threatened by this sleazy Brooklyn camera outfit, WaWa Digital.
Check out Lee's blog for the whole story including a recording of the offending voicemail.
When I was looking at getting my Nikon D1X, I briefly checked out several of these camera vendors and found them to be all odious. (I bought mine through a local store: Glazers as they had the same price as the reputable mail-order places B&H and Adorama).
These stores would publish a fantastic price for the camera but then offer to sell as accessories items that were in the original factory box (Battery, Memory Card, etc...) These stores are generally from Brooklyn, NY and will operate for a few months until they generate enough complaints, they will then fold and open up under a different name.
Why do some niche businesses have such entrenched pathologies?
Oriental Carpet stores always seem to be having "Going out of Business" sales. The hassle of Car Dealerships "negotiating the deal and checking with the manager" bullshit. Th NY State deep-discount technology stores.
It would be interesting to compile a list of the various tics, tourettes and twitches of these businesses.
