The Department of Motor Vehicles in Surprise, Arizona had a problem with lots of people waiting for service. What did they do?
From The Arizona Republic:
Surprise MVD office will reopen Monday after renovations
The state Motor Vehicle Division office in Surprise is about to reopen following renovations that include a near-tripling of the capacity of its customer waiting area.
The Surprise is scheduled to reopen Monday after being closed since April 13.
Arizona Department of Transportation officials say the waiting area will accommodate 188 customers, up from 68 previously.
ADOT officials say the renovations also included upgrading the air conditioning system and restrooms.
So they don't improve the efficiency of their workers, they just increase the citizen warehousing waiting room capacity.
Centralized government at its finest. They could privatize the whole process and put it up for competative bid. Cut costs and lower the waiting time.