You have different levels of competency at different stores so this story may be an isolated instance but still...
From Quora:
How do Lowe's and Home Depot differ?
I have a fresh and steamy story to tell you about which is better.
I have a week off of work and I've been bored around the house so I decided to build a fence partitioning my backyard, with one half being a giant garden. This project was going to cost me around $1,500-$2,000 and I was going to get my supplies at the local Home Depot in Puyallup, Wa.
Jacob proceeds to tell his story - it does not end well:
Manager: “I don't care who loaded them for you or who said it was okay. I'm the manager and I say that you can't buy these.”
Me: “Look. I've loaded about $2,000 of stuff onto these pallets and I'm willing to pay the $15 for them. It was a hassle putting all of this stuff on them. What do you expect me to do?”
Manager: “Unload your items and return the pallets to Recieving.”
Me: (after about 10 seconds of staring into this kid’s soul) “You can kiss my fucking ass.”
And I walked out, vowing never to shop at Home Depot ever again.
Right behind Home Depot is a Lowes, which I've never shopped at.
The first thing I see INSTANTLY makes me a lifelong customer there:
And the shopping experience?
So, I park in this amazing spot and ask to see the manager before anything else so I can see if the pallets will be a hassle. She laughs and tells me that she'd be dumb not to GIVE me 3 pallets for all of that stuff and I continue to have an amazing shopping experience. That and what would have cost me $2,000 at Home Depot cost me $1,154.73 at Lowes.
So again, Home Depot can kiss my fucking ass.
Save money, more fun shopping and Lowe's takes care of our Veterans - talk about win/win.
We have both stores in Bellingham - Home Depot has a better selection of tools and hardware but Lowe's has a better selection of everything else and I like the people there.
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